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Orders & Product Availability
- All orders are subject to availability. If an item is out of stock, we’ll notify you promptly.
- We reserve the right to cancel or limit quantities of any product at our sole discretion.
- Colors may slightly vary due to lighting and screen settings, but we do our best to represent products accurately
Payment Terms
- We accept Cash on Delivery (COD) and secure online payments via trusted gateways.
- All prices are listed in PKR (Pakistani Rupees) and include applicable taxes unless mentioned otherwise.
- Orders are only processed after full payment is received or confirmed under COD.
Shipping & Delivery
- We deliver across Pakistan using reliable courier partners.
- Standard delivery time is 3–5 working days, depending on your location.
- Jahanara Jewellers is not responsible for delays caused by courier service providers, strikes, or force majeure events.
Returns & Exchanges
- Click Here to Submit Your Refund or Exchange Request.
- You may return or exchange items within 14 days of receiving your order.
- Products must be unused, in original packaging, and in sellable condition.
- Return shipping costs may apply unless the product was defective or incorrectly shipped.
- Custom or made-to-order items are non-refundable unless damaged on arrival.
Order Cancellations
- Orders can be cancelled within 12 hours of placement.
- Once processed or shipped, orders cannot be modified or cancelled.
- In case of duplicate orders or accidental charges, please contact our support team immediately.
Product Images & Descriptions
- All product images are professionally photographed under good lighting, but slight variations in color may occur.
- Descriptions are provided to help you make informed choices — please read product details carefully before placing an order.
Contact Us
For questions about your privacy or this policy, contact us:
Phone: +92-317-4473771
WhatsApp: +92-317-4473771
